Terms of business

General terms and conditions of business
Mode of operation and sponsorship Begegnungs- und Fortbildungszentrum muslimischer Frauen (BFmF) is a registered non-profit association.

The association is in charge of:

  • three recognized and sponsored educational institutions
    • Muslim women’s education center Cologne (according to §15 / §16 WbG-NRW)
    • Muslim Family Education Center Cologne (according to §15 / §16 WbG-NRW)
    • Muslim Academy (according to §15 / §16 WbG-NRW)
  • free youth welfare according to §75 KJHG
    • day care center for children under 3 years of age and family center
    • midday-care and homework assistance
  • counseling center for unemployed people (ALG II)
  • educational counseling center
  • unemployment advice center (EBS)
  • refugee advice center
  • migration advice center for adult immigrants (MBE)
  • debtor and consumer insolvency advice center
  • schooling check and schooling bonus counseling
  • integration agency
  • measurements for job opportunities (AGH)
  • unemployment center (ALZ)
  • integration and professional language courses from BAMF

These institutions are all funded by various projects through the EU, federal government, local authority and special foundations.

Registration For events for which written registration is required, registration forms are available at our office. Online registration is also possible. In-person registrations can be made Monday through Friday from 09:00 to 18:00.
Course Fees:
Course fees are due upon registration, no later than the 1st day of the course. Course fees can be paid in cash or by bank transfer. In case of bank transfer, the course fee must be credited to the account of BFmF e. V. on the 1st course day at the latest.
Resign:
Cancellation of the registration is possible at any time until the beginning of the course free of charge. After the course has started, cancellation is only possible within the first week. In this case, 25% of the course fee will be retained as an administrative fee.
Certificate of Attendance:
At the end of a course, participants who attend regularly (absences less than 30%) will receive a certificate of attendance.
Childcare:
Childcare is generally provided during all weekday events. Written registration of the children is required. Any cost contributions are due at the time of registration.
Complaints and grievances:
In case of complaints, please contact the course instructor, the department head or a member of the reception staff who will forward the complaint. You are also welcome to use our feedback box. We are always open to suggestions and ideas for improvement.
Data privacy:
We point out that the storage and use of personal data is used exclusively in the sense of the Federal Data Protection Act. The BFmF e. V. uses the personal data of the customers only for the purpose of course management and, if requested, for sending information material. Further information on data protection at BFmF e.V..
Further provisions:
The requirements of the General Equal Treatment Act (AGG) apply.
The general terms and conditions apply in the respective valid version.
Stand: 25.05.2021